Privacy Policy

1. Identity of the company

We value your privacy. This privacy policy explains how we handle personal data.
ES Systems
Brancardiershof 13
3550 Heusden-Zolder
Belgium
Company Number (VAT): BE 0697.973.594
Email: info@essystems.be
Phone: +32 470 10 12 12

2. What data do we collect?

We only collect personal data that is necessary for our services. This may include the following data:

• Identification data (name, surname)
• Contact details (address, email address, phone number)
• Information about your project or request
• Digital data (IP address, cookies - see cookie policy)

3. Purposes of processing

We use your data for the following purposes:

• To process and execute your quote request or order.
• For customer administration and invoicing.
• To contact you regarding your project.
• To comply with our legal and tax obligations.

4. Analytical Tools

We use Vercel Analytics to gain insight into visitor traffic on our website. This tool collects anonymized data about page views, visit times, and referring sources. No personally identifiable information (PII) is collected, and no cookies are used for tracking purposes.

5. Sharing of data

Your data will not be sold to third parties. We only share your data with third parties if this is necessary for the execution of the agreement (for example, subcontractors or suppliers) or to comply with a legal obligation.

6. Retention period

We do not store your personal data longer than necessary for the purposes for which it was collected, taking into account the legal retention periods (e.g., accounting obligations: 7 years).

7. Your rights

You have the right to access, correct, or delete your personal data at any time. In addition, you have the right to object to the processing or to request the portability of your data. You can exercise these rights by contacting us at info@essystems.be.

If you have a complaint about the processing of your personal data, you have the right to file a complaint with the Data Protection Authority (Drukpersstraat 35, 1000 Brussels - https://www.gegevensbeschermingsautoriteit.be).